Conflict Management

A key to higher productivity and performance

Other Programs

  • Presentation Skills
  • Team Building
  • Time Management

Introduction

Conflict is an inevitable part of work and not necessarily damaging. In fact, healthy conflict is important for honest communication in teams. The conflict management workshop takes a hands-on approach by separating people and their emotions from the problem, building mutual respect and understanding to resolve conflict in a united, cooperative way.

  • Duration : 1 Day
  • Batch Size : 15 - 20 Recommended

Contact Us

Why you should learn this Skill?

25% of employees avoid conflict by calling in sick or being absent form work.

Managers spend about 40% of their time resolving employee conflicts at work

Increase in productivity, morale and optimal utilisation of resources

Learning Outcomes

  • Understand Conflict and its business impact
  • Assess own default conflict handling style
  • Establish the role of “Personality differences” in conflict
  • Examine various approaches to handle conflict
  • Appreciate role of “Conflict” in furthering innovation
  • Learn & apply a conflict resolution model

Who Should Attend

Individual Contributors

People Managers

HR Professionals

Team Leaders

Team Members

Facilitator

Expert Facilitators with minimum 20 years of experience