Conflict Management
A key to higher productivity and performance
Other Programs
- Presentation Skills
- Team Building
- Time Management
Introduction
Conflict is an inevitable part of work and not necessarily damaging. In fact, healthy conflict is important for honest communication in teams. The conflict management workshop takes a hands-on approach by separating people and their emotions from the problem, building mutual respect and understanding to resolve conflict in a united, cooperative way.
- Duration : 1 Day
- Batch Size : 15 - 20 Recommended
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Why you should learn this Skill?
25% of employees avoid conflict by calling in sick or being absent form work.
Managers spend about 40% of their time resolving employee conflicts at work
Increase in productivity, morale and optimal utilisation of resources
Learning Outcomes
- Understand Conflict and its business impact
- Assess own default conflict handling style
- Establish the role of “Personality differences” in conflict
- Examine various approaches to handle conflict
- Appreciate role of “Conflict” in furthering innovation
- Learn & apply a conflict resolution model
Who Should Attend
Individual Contributors
People Managers
HR Professionals
Team Leaders
Team Members
Facilitator
Expert Facilitators with minimum 20 years of experience